Job Introduction
We are looking for an organised and reliable Business Support Assistant to provide high-quality administrative support across the Education Service.
This role is Term Time only working 30 hours per week.
The Role
Reporting to the Business Support Team Leader for Education, you will work as part of a pooled business support resource, with a particular focus on providing administrative support to the Early Years Panel Support team.
This is a varied role where you will attend Early Years Panel meetings to take notes and update actions, book appointments and meetings, and support the administration of training courses, events and conferences. You will also undertake word processing, spreadsheet, database and presentation work, process reports and correspondence, enter information onto systems such as Synergy, and collect and process a range of information and data.
You will respond to telephone and email enquiries, including covering a Duty Day calls line, and handle confidential information appropriately. You may also support the wider Inclusion service by maintaining files and documentation, processing applications and referrals, updating council web and Intralink content, and liaising with schools and other partners
The ideal candidate
You will have previous experience of working in an administrative role and be comfortable managing a varied workload while maintaining a high level of accuracy and attention to detail.
You will have good literacy, numeracy and communication skills, together with a good working knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, Outlook, SharePoint and OneDrive. You'll be confident gathering and collating information, prioritising your workload and adapting flexibly to meet the needs of the team and wider service.
A strong customer focus is important, as you will communicate with both internal and external contacts. You will also need an awareness of Data Protection and Safeguarding issues and understand the importance of handling sensitive and confidential information appropriately
Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.
Working Arrangements: You will be required to work 1 day a week in the Civic office predominantly a Monday.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process
We anonymise applications during application & shortlisting to ensure only relevant information is considered.
We encourage candidates to add all career and education history to their application, as we do not review CVs as part of the shortlisting process.
As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
We are committed to offering an interview to all those candidates that qualify under our corporate commitments and meet the minimum criteria, however, for roles that receive a large number of applications, we will select the candidates that best meet the minimum criteria.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. We are not able to offer sponsorship for this position.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.
Safeguarding
Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.
Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.
