Job Introduction
Salary: Band 5, £20,798 to £22,186 per annum for 30 hours, £25,652 to £27,363 per annum for 37 hours
Contract and hours:
- One Permanent, part time role, 30 hours per week, Tuesday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm
- One Fixed Term / Secondment, full time role for up to one year, 37 hours per week worked flexibly Monday to Friday
Closing date: Sunday 19 January 2025, 23:59
Interview date: Wednesday 29 January 2025
The Service:
The Fostering teams recruit new foster carers and provide ongoing support to existing foster carers. This role plays a vital part in the Business Support Administrative functions to ensure the smooth-running of business processes.
Your New Role:
You will provide high quality administrative Business Support within Fostering Team, initially office based during training and progressing to hybrid working.
Most work involves both written and oral communication to provide high quality customer care and towards the production of accurate and professional records, as well as the ability to multi-task and work well under pressure. You will take minutes, prepare for Ofsted inspections, administer the collection and presentation of service performance information, and dealing with telephone, email and face-to-face enquiries. You will maintain files, book appointments, place orders, co-ordinate the payment of invoices, and perform a range of other administrative duties.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You have strong administrative skills with experience of working in an administrative/customer focused role - experience of working in Children and Families Services is desirable. You can take detailed complex minutes and have excellent telephone and face to face communication skills. You have empathy for others and can deal with some difficult and upsetting situations. You are an exemplar and at the forefront of ensuring high standards of customer care and customer service, with excellent organisational skills, strong literacy and numeracy skills, and good accuracy and attention to detail. You are a team player, able to prioritise your workload and also able to work on your own initiative.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Additional Information:
The full job profile is attached here.
Contact Details for an Informal Discussion:
Karen Stewart, Business Support Manager, karen.stewart@portsmouthcc.gov.uk, 023 92 437 673
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process:
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Please submit your employment history, education history and qualifications as well as a detailed personal statement. Remember to demonstrate in your personal statement why you are suitable against each of the points described in the 'Who is the Person' section of the full Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
If you apply without a personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
We look forward to speaking with you soon.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment.
DBS Disclosure at Standard level will be required prior to any offer of employment.
Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.
