Job Introduction
Casual Seafront Patrol Officer
Salary: approximately £15 per hour
Hours: This is a casual post - there are no set hours - you will be asked to work as and when needed. - various hours per week over 7 days including weekend and bank holidays between April and September.
Do you have experience of working directly with the public with the ability to communicate effectively at all levels? Do you enjoy working outside? If so we have a great opportunity for you.
Your New Role
Portsmouth is fortunate to have over 4 miles of active public seafront and the purpose of this role is to provide seasonal support to ensure the public space is being appropriately and safely used by the general public - both residents and visitors alike.
The role will involve supporting the public using the seafront and all its different offers. You will be based both at the Seafront Office with occasional remote working across other parts of the seafront such as the Hotwalls or Canoe lake.
This is a varied and challenging role that involves dealing with a wide section of the local community and other external agencies - ie the police and departments within Portsmouth City Council. You will be engaging with visitors on a daily basis who use the seafront whether as regular users or visitors. You will have a detailed knowledge of the wide range of activities taking place and be responsible for passing on information to the public and answering any queries. You will also be able to react to problems appropriately and when necessary challenging public behaviour including re-education those who flout the seafront bylaws. Other duties will include carrying out inspections including inspections of all equipment and signage as well as identifying and reporting repairs and ensure these are followed up and completed.
This is not an office-based role and you will need to be able to regularly walk across areas of the seafront including the seafront shingle and manage steps in order to engage with the public and deliver the role. Weekend and bank holiday work will be a core part of delivery of this role and the hours are anticipated to be spread throughout the week with 2 non working days per 7-day week which will be week day
What you'll need to succeed
An effective communicator, you will have experience of working directly with the public and be comfortable engaging with them on difficult topics. With a proactive approach you will be able to identify and deal with issues, engaging with the public in a calm and tactful manner and challenging behaviours when necessary. You will be able to work independently or as part of the team and be able to identify or consider other resources available to you to help you achieve results for seafront users. A full UK driving licence is desirable for this role, if working off island you will be required to use your own vehicle for work purposes. You will have the ability to work in all weather conditions and will be required to regularly walk across areas of the seafront.
Please read the job profile for the full details of the role and what skills you need to demonstrate to undertake it.
About Portsmouth City Council
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Application process:
How to apply:
Please read the full job profile for further details on the post and remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the profile. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Closing: 27 March 2025
Interviews will be held on the 2 April.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800
