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Housing Regulations Licensing Team Leader

Job Introduction

We are looking for an enthusiastic, motivated, and dedicated individual with a demonstrable commitment to top quality regulatory services, with relevant qualifications and/or experience. The Council will offer appropriate support to the successful candidate in their professional development.

Your new role

The fulfilment of the purpose of the service is the primary focus as should be the aim at all times:

• Provide help and advice to make homes liveable, safe and healthy. 

You will supervise and support a team of officers responsible for the enforcement and administration of the additional HMO licensing scheme within the Private Sector Housing service for Portsmouth City Council. You will also support the Housing Regulations Licensing Manager to ensure the service complies with relevant legislation, regulations and policies, and is a high quality effective regulatory service. 

As a team leader the role will focus on supporting the team in the delivery of the council's enforcement and regulatory services with respect to licensing of Houses in Multiple Occupation. The role will also focus upon legislative compliance supporting the Head of Service and Housing Regulation Manager. 

Please see the full job profile attached at the bottom of this page for all details of the role and what it will involve!

Who is the person?

  • It is essential that the post holder is (a) educated up to (or working towards) at least level 5 in a relevant Housing, construction or environmental health qualification or (b) ideally will have demonstrable experience in working within an enforcement team in a regulatory field. 
  • It is desirable that the post holder will hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction and has experience of, and training in, the supervision of professional officers. 
  • It is desirable that the post holder holds (or is working towards holding) member level CIEH membership, chartered member of the CIH or membership of another relevant body. This will include evidence of extensive continual professional development (CPD). 
  • For new starters without a relevant qualification. Applicants will be considered for a development role starting at band 9 and moving to band 10 when level 5 level is achieved. 
  • The post holder can balance a busy and varied workload with strong time management. 
  • The post holder will have a demonstrable knowledge of inspecting residential property and support direct reports in doing so is essential. 
  • The post holder will have demonstrable knowledge and experience of the Housing Health and Safety Rating system (HHSRS) and supporting direct reports in its application. 
  • The post holder will have knowledge of relevant legislation such as the Housing Acts, Public Health Acts, and Police and Criminal Evidence Act (PACE) to support and advise direct reports on such matters. 
  • The post holder will have knowledge and experience of enforcement action, including keeping accurate and detailed records, having a pragmatic approach to evidence gathering, assessing and making decisions on the best course of action and supporting direct reports in this task. 
  • 10.Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance. 
  • 11.Ideally have Experience of supervising staff, including monitoring and improving performance using data 
  • Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example. 
  • The post holder will be able to identify and provide advice to a range of stakeholders and direct reports on necessary property repairs and produce schedules of works with clear instructions on what works should be carried out. 
  • The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances. 
  • Excellent communication skills. Ability to communicate clearly and concisely with different audiences at different levels, both verbally and in writing. The post holder will be competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases. Also how to understand data that is presented and how it reflects the performance of the system as well as that of individual officer performance. 
  • The post holder will have an understanding of Systems Thinking approach in relation to the importance of applying value steps within the purpose of the service. 

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours. 

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. 

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

If applying as a secondment you will need permission from your current line manager releasing you for this secondment.  Please state you have this on your personal statement on the application.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800. 

Apply

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