Job Introduction
Regulatory Services Compliance Liaison Officer (Environmental Protection)
Salary: Band 5, £25,652 - £27,363 p.a.
37 hours per week
Your New Role
The Regulatory Services Team is responsible for delivering a wide variety of statutory functions examples of which include, pest control services, the assessment of air quality air, port health border controls and sampling, health and safety, food hygiene and standards, animal welfare, environmental health, product safety and licensing.
This role sits within the Environmental Protection Team who are responsible for a variety of functions including investigation of statutory nuisance, Environmental Permitting, Planning and Licensing Consultation, Beauty Treatment registrations and animal welfare licenses.
The purpose of this role is to provide administrative support to the Environmental Protection Team within the service and to be the first point of contact for all customers. The challenge of this role is to support customers to achieve high standards of regulatory and licencing compliance and maintain efficient delivery of service functions. You will ensure that all enquiries are handled and delivered efficiently in line with procedure, whilst taking responsibility for resolving customer queries, tracking and progressing matters on behalf of the customer and the service. This is a full time office based position. You will ensure service fees and charges are received and processed appropriately whilst accurately maintaining records and obtaining statistical service demand information. In addition you will assist in organising meetings, including taking minutes and scheduling of appointments.
What you'll need to succeed
With excellent communication, and accuracy skills, you will have a strong attention to detail. You will have a flexible approach, an aptitude for being decisive as well as the ability to ensure that any information or situations are handled in a respectful manner without escalation. You will need to be self-motivated as there will be occasions when you are working on your own or with limited supervision. An operational understanding of several key regulatory functions would be desirable as well as previous experience in an administrative role.
Please read the job profile for the full details of this role .
About Portsmouth City Council
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Application process:
Please read the full job profile for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points in the profile with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted. We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Closing date: 24 March 2025
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800.
