Job Introduction
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Job introduction
We are looking for a Travel Safe Team Leader to join our new Travel Safe team. This is a full-time role based across Gosport Town Hall, Portsmouth Civic Offices and in the community. It is a Fixed Term Contract/Secondment until 31st March 2028.
Your new role
The Travel Safe Team will be a new team made up of one Travel Safe Team Leader, one Travel Safe Supervisor, and twelve Travel Safe Officers. The operational service runs from 14:00–00:00 on Fridays, 07:00–00:00 on Saturdays, and 07:00–17:00 on Sundays, with officers working varying 10‑hour shifts to provide full coverage across key transport routes. The Travel Safe Team Leader will work Monday to Friday, 08:00–17:00, with weekend working expected particularly during the initial phase of the role to support service implementation, establish operational consistency, and provide leadership during peak demand periods.
This is a proactive, community focused service designed to improve safety, confidence and the overall experience across local transport networks. Operating across key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the team provides a visible and reassuring presence for passengers, transport staff and surrounding communities. Officers apply a balanced approach of engagement, education and enforcement to encourage responsible behaviour and address issues that impact safety or cause nuisance. Through uniformed, accredited patrols, the service helps create cleaner, safer and more welcoming journeys for all users.
The service works collaboratively with Hampshire County Council, Gosport Borough Council, Portsmouth City Council, Hampshire & IOW Constabulary and local transport operators. Using intelligence, data, and community feedback, officers are deployed to ASB hotspots, emerging problem areas and locations requiring reassurance. Their work includes tackling environmental ASB such as fly‑tipping and graffiti, responding dynamically to incidents, and enforcing relevant legislation under Community Safety Accreditation Scheme (CSAS) powers. Strong partnership working and a problem‑solving approach ensure that the service delivers both immediate safety benefits and long‑term improvements across the transport network.
Who is the person summary:
The ideal person for this role is a confident, proactive leader who thrives in a dynamic, public facing environment. They bring experience in supervision, enforcement, or community safety, and can balance operational oversight with direct engagement on the ground. They naturally foster professionalism and accountability within their team, offering coaching, guidance and constructive feedback to maintain consistently high standards across all shifts.
They are skilled in managing antisocial behaviour through a proportionate, balanced approach that combines engagement, education and enforcement. Comfortable exercising delegated powers, they can issue Fixed Penalty Notices, gather robust evidence, and make sound decisions under pressure. They respond quickly to incidents, apply dynamic risk assessments, and handle competing priorities with calm judgement and resilience.
A key part of the role is the ability to build and sustain strong, effective relationships with partner agencies, including Police, Social Care, Homeless Outreach teams, drug and alcohol services, local schools, youth services and wider community organisations. They are confident representing the service at community meetings, case panels and multi agency problem solving sessions, ensuring that concerns are addressed collaboratively and that the service plays an active role in safeguarding and wider community wellbeing.
For full details, please review 'who is the person' on the job profile below attached.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council
