Job Introduction
Salary: Band 5, £20,452 to £21,816 per annum (£25,652 to £27,363 FTE)
Contract: Permanent
Hours: Part Time (29.5 hours per week, Tuesday to Thursday 8.30am to 5.00pm, Friday 8.30am to 4.30pm)
Closing date: Sunday 23 March 2025, 23:59
The Service:
The Children and Families Services supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier, and more fulfilling lives. It also acts as the corporate parent for the city's Looked after Children.
Your New Role:
You will provide high quality administrative support to the Locality team who provide intervention with children and families. You will work in partnership with parents and other professionals so that the right services can be provided longer term.
You will be organising reports and minute taking complex meetings, facilitating supervision meetings, entering data into service information and caseload systems, and administering the collection and presentation of service performance information. You will be dealing with incoming and outgoing post and telephone enquiries, maintaining files and documentation, arranging translators, booking accommodation, raising purchase orders, ordering birth certificates and completing Finance tasks.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You will have experience or working in an administrative role, and ideally experience of working within Children's and/or Young People's Services. You have a basic knowledge of Safeguarding, excellent telephone and face to face communication skills and can take accurate, detailed minutes of complex meetings. You have a customer-focus (internal and external) and can demonstrate consistently high standards of customer care and customer service. You can maintain a positive and professional attitude and demonstrate personal resilience when exposed to explicit and emotionally challenging information, and can respond appropriately to enquiries from parents/carers who may be anxious or emotional due.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Additional Information:
The full job profile is attached below.
Contact Details for an Informal Discussion:
Nicci Davis, Business Support Team Leader, nicci.davis@portsmouthcc.gov.uk, 023 92 437 936
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process:
How to complete your application: https://careers.portsmouth.gov.uk/support-for-applicants/
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Click on the 'Apply' button to register or log into your applicant account, complete our profile builder, and enter your personal statement. In your personal statement, please detail why you feel you are suitable for the role using the 'Who is the Person' section of the job profile.
If you apply without a detailed personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
We look forward to speaking with you soon.
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800.
